To Hire this Hat

Confirm Availability

Click the ‘enquire about this’ button and fill in the dates you require the hat

You will receive an email confirming the availability and asking for more details

You can then make payment to secure the hat and arrange one of the following methods of collection

• Collection from our studio in Harrogate
• Postal service at £9.50 special delivery next day before 1pm, you pay the return postage.

FAQ’s

How long do I hire the hat for?
• The cost of your hat hire covers a 1-week hire period

When do I make payment for the hat?
• We request that you make payment at the time of booking

Do I need an appointment if I want to try the hat?
• Yes – we work on a non-obligatory appointment basis to ensure you have our full attention when trying on our hats and headpieces

What if I am unable to come for an appointment?
• If you are unable to come to Harrogate for an in-person appointment you have 2 other options. You can arrange a ‘Virtual Consultation’ – whereby we can do a video call with you to show you the hats. Or, you can simply book the hat you would like over email without the need of an appointment.

How far in advance do I need to book?
• Hats can be hired up until the day of your event. However, we only create one of each design, therefore we recommend coming well in advance of your occasion date to ensure you have the full choice of our hire collection

Do I pay a deposit?
• A deposit is paid prior to hire and is returned when we receive the hat back

How do I return the hat?
• If you are returning your hat to our Harrogate studio, we ask that you return Monday-Friday between 10am-3pm
• If you are returning your hat via post, we ask that you post it to us with Royal Mail Special Delivery service

How do I know what angle to wear the hat?
• If you have booked your hat online, we would be happy to provide a Facetime/video call consultation with you to show you the best way to wear your hat

How do I fit the hat?
• For all our hats that are set on our handmade wire headbands, we would recommend bending the band according to your head shape until it feels comfortable